Scroll left...

LATEST GOLD & SILVER PRICES

Buy Gold oz

Buy Silver oz

PRICE REFRESH EVERY 10 MINUTES

FAQ

Frequently Asked Questions

How is access granted
to Kuber Vaults?

Kuber Vaults Licence provides access to the vault. After paying the appropriate Licence fee (based on a size of box) you will be granted access. For Individuals one licence provides access to 2 people –i.e.two people can jointly have one licence. For companies & Trusts, a maximum of 2 directors / trustees will be given access. A nomination form will need to be signed by other directors or trustees if there are more than 2 directors or Trustees.

WHY DO I NEED A SAFE DEPOSIT BOX?

A safe deposit box is a safe and convenient place to store important items that would be difficult or impossible to replace. The safe deposit box also offers privacy and security. While many people like to keep valuables close by in a closet at home or in an office, these places probably are not as resistant to fire, water and theft.

WHY SHOULD I HAVE A SAFE DEPOSIT BOX WITH KUBER VAULTS?

Kuber Vaults offers a premium service, with free access to your safe deposit box 7 days a week. Unlike other providers, we are located in the Hills area and ideal for customers living in western Sydney.

DOES KUBER VAULTS HAVE INSURANCE?

Kuber Vaults has a Liability Policy. As part of your Licence privileges, the fee includes an insurable interest to the value of $10,000. Insurance in excess of this is simple and can be arranged by talking to our friendly staff

WHAT CANNOT BE STORED IN MY BOX?

Government legislation prohibits firearms, liquids and illegal drugs to be stored in safety deposit boxes.

CAN LAW ENFORCEMENT AUTHORITIES ACCESS MY SAFE DEPOSIT BOX WITHOUT MY KNOWLEDGE OR PERMISSION?

If the law enforcement authorities persuade the appropriate court that there is reasonable cause to suspect you are hiding something illegal (guns, drugs, explosives, stolen items or cash), they can obtain a court order, have right to open the box and seize the contents.

CAN I ARRANGE FOR SOMEONE TO ACCESS MY SAFE DEPOSIT BOX IN AN EMERGENCY?

Yes. You can obtain a joint licence to your safety deposit box at Kuber Vaults with a spouse, child or another person. (Warning: merely giving someone else a key will not be enough to grant access. They must sign up as a joint licence holder.)

WHEN CAN I ACCESS MY PERSONAL SAFE DEPOSIT BOX?

A customer may access their safe deposit box during the business hours of operation which are Mon-Tue-Wed-Fri : 10.00 am to 5.00 pm Thursday : 10. 00 am to 6.00 pm Sat-Sun-Public Holiday : 9.00 am to 2.00 pm. Access outside of these hours can be arranged with Kuber Vaults by providing 6 hours’ notice. There will be a special access fee payment applied to your account.

ARE THE BOXES AVAILABLE IN DIFFERENT SIZES?

Kuber Vaults has varied sizes to suit customer needs and requirements. Please check relevant sections on our website or talk to one of our friendly staff to help you decide appropriate size for your needs.

ARE SAFE DEPOSIT BOX PROTECTED FROM FIRE, FLOOD AND OTHER DISASTERS?

The companies that manufacture Safe Deposit Vaults that house the boxes make them highly “resistant” to fire, flood, heat, earthquakes, hurricanes and explosions.

HOW DO I GET MY DEPOSIT BACK?

Once your lease has expired and you don’t wish to continue, please inform us. Upon clearing of your locker and return of both the keys, we can process your refund of key deposit money.

WHAT IS A KEY DEPOSIT?

A refundable key deposit is taken as a safety measure when you obtain a licence to operate a safety deposit box at Kuber Vaults. This is returned in full to each customer on vacating the vault, unless overdue storage fees or any adjustment to the vault needs to be made provided the key is not damaged and can still operate the locks.

WHAT HAPPENS IF MY PERSONAL ACCESS KEYS ARE LOST?

Kuber Vaults does not hold master keys to your personal safety-deposit box for your added security assurance. Your safety deposit box is private. Kuber Vaults will need to replace the entire lock and issue you with new keys subject to the payment of a fee.

WHAT ITEMS SHOULD GO INTO A SAFE DEPOSIT BOX?

Important papers such as; originals of your insurance policy, birth/marriage/death certificates, original deeds/mortgage contracts. Other valuables such as special jewels, medals and collectable items, irreplaceable photos, video or pictures of your home contents for insurance purposes.

HOW LONG DOES IT TAKE TO SET UP AN ACCOUNT WITH KUBER VAULTS?

Opening an account with Kuber Vaults is a very simple and streamlined process. Our friendly staff endeavours to keep it quick and efficient, taking 10-20 minutes on average.

DO I NEED TO SHOW AN ID EVERY TIME I VISIT?

An organisation/ business which provides custodial services (namely safe deposit boxes) is required to ‘Know Your Customer’ as part of the Austrac requirements under the AML/CTF Act. We will require to sight and take an electronic copy of photo identification at the time of registration.For subsequent visits, no photo ID is required provided the customer has successful access to the premises based on security conditions.

WHO CAN ACCESS MY BOX?

Access can only be given to registered persons authorised by account holder.

HOW OFTEN CAN I ACCESS MY SAFETY DEPOSIT BOX AT KUBER VAULTS?

Kuber Vaults Licence does not limit the number of times you can access your personal safety deposit box. This forms part of our Licence privileges and every time you visit, there is no fee charged. We do have private suites you can use which can be booked in advance for no extra fee.

WHAT ABOUT PRIVACY?

With controlled access, Kuber Vaults is extremely secure and just as importantly, private and confidential. Respect for client confidentiality is an extremely high priority. We comply with legislation that governs disclosure of information and has extremely tight controls of our own policies and procedures that govern strict guidelines for staff.

IF KUBER VAULTS IS LIQUIDATED, ARE MY VALUABLES SECURE?

In the event of Kuber Vaults to be placed into liquidation or administration, your assets cannot be seized by the liquidator or administrator, because at no time can the contents of your personal safety deposit box be deemed as assets of Kuber Vaults.

WHAT DO I DO IF MY CONTACT DETAILS CHANGE?

It is the responsibility of the Licence holder/s to update Kube Vaults if their contact details, especially their email addresses, change. Failure to do so could mean missing out on vital information about the lockers.

HOW IS ACCESS GRANTED TO KUBER VAULTS?

Kuber Vaults Licence provides access to the vault. After paying the appropriate Licence fee (based on a size of box) you will be granted access. For Individuals one licence provides access to 2 people –i.e.two people can jointly have one licence. For companies & Trusts, a maximum of 2 directors / trustees will be given access. A nomination form will need to be signed by other directors or trustees if there are more than 2 directors or Trustees.

Services at Kuber Vaults

Buy or store, Kuber Vaults has it all

  • Bullion Sale & Purchase

    Bullion Sale & Purchase

  • Jewellerry Storage

    Jewellerry Storage

  • Documents Storage

    Documents Storage

  • SMSF Storage

    SMSF Storage

  • Bullion Storage

    Bullion Storage

  • Cold Storage

    Data/Cold Storage

Invest In Gold

Investors' favourite for centuries, Gold has timeless value and can be passed to future generations. It has been has been the foundation of wealth and a monetary base for centuries.

Gold bullion offers distinct advantages that simply can’t be found in almost any other investment.

These advantages give you power as an investor. Ask our staff for our selection of Gold & Silver bullion and bars.

Investing In Gold Bullion

Whether worn as jewellery or held in investment grade bars, tablets or coins, physical gold and silver are some of the world's oldest asset classes. The demand for physical gold and silver as an investment remains strong today. Over the last 20 years, this physical demand has continued unabated.

The factors that have contributed to this demand include:

  • Capital growth returns
  • Low interest rates
  • Portfolio diversification
  • Economic uncertainty and inflation
  • Currency hedging
Gold Bullion

Why Silver is also
great Investment

Like gold, physical silver can also provide an excellent investment opportunity. Over the 15 years from 2004 to December 2019, silver prices rose by 7.4% per annum compounded in Australian dollar terms.
Unlike gold, silver is also widely used for industrial purposes. Whether it is electronic products like mobile phones, cameras, laptops and monitors, or medical equipment, they all contain physical silver and new applications of silver continue to be found. This adds another element to the silver story, encouraging people to accumulate the metal.

Silver Bullion

What makes Kuber Vaults an ideal safe deposit locker facility?

Safe
& Secure

When you get a licence for a safe deposit box at Kuber Vaults, you can rest assured that your valuable are safe and secure, and yet within your easy reach.

Access 7 Days
A Week

Kuber Vaults provides you access to your valuables 7 days a week. We also offer you after-hours access to your Safe deposit box. Conditions and charges apply.

24×7
Monitoring

The premises of Kuber Vaults has 24-hour CCTV for constant surveillance of the facility and to ensure complete safety of your valuables.

Go for Gold

While some of us would argue that gold is an archaic form of investment from the distant past, we say think again. Here, we’ll explain…

Read More
Why you should get a safe deposit box

Safeguarding your valuables can be worrisome. Whether we’re talking about cash or jewelry, there are many things to consider such as where to put them…

Read More
Prosperity & Security – Kuber Vaults

Diwali is known as the festival of lights all over the world. But for Indians, it is also the time to connect with friends and…

Read More
WFM – time to take stock and preventative measures

It may have been imposed upon us, but WFM (Working from Home) has now been part of our lives long enough. So much so that…

Read More
Get in Touch





    back to top